Empowerment and delegation are how you create an organizational culture in which all employees use as much of their ability as possible, in a unified and synergistic way, so as to produce the results required by internal and external customers and stakeholders.

Many companies have strategic plans but they often do not work well because they are not implemented.

Last month I wrote about the importance of a unified sense of direction, vision and business planning. The next essential component of team performance is the organization strategy.

The first essential component of team performance is a unified sense of direction.

What would it cost to do what was necessary to develop a new group of people to a point where they were functioning with the same degree of effectiveness as the original organization?

Most reward systems are geared around a few individual managers rather than encouraging a philosophy of one team, one direction, and improvement of the overall system.

One of the major reasons why strategies in organizations fail is because they are not in accordance with general systems theory.

Customer expectations have risen because increasing competition has led to higher and higher standards of quality and service.